We are delighted to share that we have once again received the WhatClinic Patient Service Award, this time in its 2025 edition. This recognition once again places Clínica Birbe among the best-rated centers for the quality of patient care.
This award is granted to clinics that excel in providing an excellent experience, from the first contact through to post-treatment follow-up. For us, this is a great source of satisfaction as it reflects our daily efforts to offer professional, close, and, above all, trust-based care.
The award takes into account various aspects related to patient care, including:
The overall experience before, during, and after treatment.
The quality of interactions with potential and existing patients.
The speed and effectiveness of responses to telephone or email inquiries.
Patient ratings and reviews, which highlight aspects such as the professionalism of the medical team, the human touch, and satisfaction with the results achieved.
Additionally, the platform uses the independent ServiScore evaluation system, which analyzes factors such as the quality of information provided, the clinic’s location, available treatments, and published patient reviews. The high scores achieved in all these aspects reflect the high level of satisfaction among those who trust us.
The WhatClinic platform, founded in 2005, is one of the leading international search engines in the field of medicine and healthcare. It allows users to compare clinics, learn about treatments, and access detailed information about medical professionals in different countries. Precisely because of the demanding evaluation criteria, this recognition holds special value for our team.
Receiving this award once again encourages us to continue working with the same dedication. For Dr. Joan Birbe and everyone at Clínica Birbe in Barcelona, maintaining a constant commitment to each patient is essential: ensuring their safety, offering close and humane treatment, and providing personalized, effective treatments that respond to their real needs.
This commitment to quality, trust, and the well-being of our patients is, and will continue to be, the foundation of our work and our reason for being.
